FAQ

1Do you need a reservation?
We have 100 bikes, there are no situations that would be missing, however, if you want to be calm, you can call +48 501 570 570 and reserve your bikes by phone or send an email to: info@zjazd.pl, of course also by Massnger quickly ask whether bicycles are available, but as we say, we have never had a bike yet.
2For how long I rent a bike?
You rent a bike for 1, 3 or 6 hours - which depends on the selected route. In the ROUTES FOR CRUISES tab you will find a description and an estimated journey time. It depends on you how fast you drive and what you visit - the time is approximate.
3How do I know I'm going on a good route?
Each of us receives a map or application for a phone with routes, it will show you exactly how to go, show you directions where to move. And if you know Zakopane a bit, after a few directions you will cycle to Krupówki without maps and applications.
4Can children leave Gubałówka?
Yes, children from 6-8 years old can freely descend by bike from Gubałówka, but it is required to be comfortable with the bike and brakes, the route is easy, but it runs all the time down. It is the parent who decides if his child can do it, every day many children ride a bicycle to Krupówki, and there are those who come back and go all routes - everyday another, which is a great fun.
5Is a helmet required?
Caring for the safety of cyclists, we provide each customer with a bicycle protective helmet. We have models for both women, men and children. We recommend and encourage you to use helmets for comfort and safety.
6Where do we return the bikes?
We always give bicycles at our point on Krupówki Górne, where Aleje 3 Maja connects with Krupówki - the exact address of Krupówki 73 - next to the Restaurant STEK and on the playground LETNIA ZABAWA, the point marked by the big blue flags GIANT.
7How do I make payments for the service?
You pay before the start, after signing the bike rental agreement in our database at Gubałówka. You can pay by cash or by card. When you exceed the payment time significantly, you will make it at Krupowki at our point - the surcharge is PLN 19 an hour.
Rowery